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Business Systems Analyst

Company: Baker Electric
Location: Escondido
Posted on: March 14, 2020

Job Description:

Baker Electric, the leading electrical contractor in Southern California, has an exciting opportunity in our IT Department as a Business System Analyst! Are you a Team Builder with Relentless Follow-Through, that is All-In in your commitments, and Cares for Others? Would like to make a significant impact to our strong and rapidly growing company over a multi-year digital transformation journey of implementing state of the art technology and new business capabilities? If so, Baker is the place for you.

?The Business Systems Analyst will be a key contributor to the design and implementation of leading commercial-off-the-shelf software-as-a-service applications including CRM, construction and service operations, ERP, business intelligence systems, and more. The Business Systems Analyst will also apply proven communication, analytical and problem-solving skills to help identity and resolve system issues and enhance product systems to maximize the benefit of IT system investments.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Strategy & Planning

--- Contribute to the definition of project scope and deliverables that support business goals in collaboration with project management and stakeholders.
--- Meet with decision makers, system owners, and end users to define business, financial, and operations requirements and system goals, and identify and resolve systems issues.
--- Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.

Acquisition & Deployment

--- Collaborate in the planning, design, development, and deployment of new applications and enhancements.
--- Conduct research on software and hardware products to justify recommendations and support purchasing efforts.

Operational Management

--- Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
--- Create system models, specifications, diagrams, and charts to provide direction to system programmers.
--- Prepare deliver reports, recommendations, or alternatives that address existing and potential areas on operating systems across the organization.
--- Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support.
--- Provide guidance and training to end users for all new and modified systems.

EXPERIENCE, EDUCATION:

--- Bachelor?s degree strongly preferred. Open to a variety of majors with preference to business and technical disciplines.
--- Certifications: Business Analysis, Lean Six Sigma, and/or Project Management Professional a plus
--- 3+ years direct work experience in a business systems analyst capacity, including all aspects of process development and execution. Project management experience a plus.
--- Proven experience in overseeing the design, configuration and/or development, and implementation of software solutions, systems and/or products.
--- Competent and proficient understanding of platforms, such as enterprise resource planning, customer resource management, construction project management, warehouse management, human capital management, and more.
--- Familiarity with the construction industry, specifically in the specialty sub-contractor space, a plus.
--- Familiarity with Spectrum ERP, Procore construction project management, Salesforce.com, Microsoft O365 and PowerBI, and ServiceNow a plus.

--- ess processes KEY COMPETENCIES / SOFT SKILLS:
- Experience at working both independently and in a team-oriented, collaborative environment
- Ability to adjust and shift priorities, demands and timelines through analytical and problem-solving capabilities.
- Ability to adapt to change. Reacts to project adjustments and alterations promptly and efficiently.
- Excellent analytical, troubleshooting, mathematical, and creative problem-solving skills
- Persuasive, encouraging, and motivating.
- Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
- Comfortable with working on highly cross-functional and empowered teams.
- High level of emotional intelligence and organizational heath awareness.
- Ability to defuse tension within a team, should it arise.
- Strong written and oral communication skills.
- Strong interpersonal skills.
- Adept at conducting research into project-related issues and products.
- Must be able to learn, understand, and apply new technologies.
- Strong customer service skills
- Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial. WORK ENVIRONMENT / PHYSICAL DEMANDS : Standard office environment. Individual will frequently be required to stand, walk, sit, talk, and hear. Occasionally may have to lift boxes full of materials for purposes of setup of programs, typically 25 pounds or less. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ? ACKNOWLEDGEMENTS : Baker Electric, Inc. is an Equal Opportunity Employer. We encourage applications from all individuals regardless of race, religion, color, sex, pregnancy, national origin, sexual orientation, ancestry, age, marital status, physical or mental disability or status as a Special Disabled Veteran, Vietnam Era Veteran or other qualifying veteran, political affiliation or belief. Baker Electric, Inc. is committed to building and maintaining an inclusive environment. The information contained in the job description is for compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of duties performed by this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned by the Supervisor or his/her designee.

Keywords: Baker Electric, Escondido , Business Systems Analyst, Professions , Escondido, California

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