Call Center Service Advocate
Company: VirtualVocations
Location: Vista
Posted on: May 15, 2025
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Job Description:
A company is looking for a Call Center Service Advocate I.
Key Responsibilities
Handle inbound and outbound calls to schedule, reschedule, and
cancel patient appointments
Provide courteous and professional service to patients, addressing
their inquiries and concerns
Accurately enter patient information and appointment details into
the scheduling system
Required Qualifications
High School diploma or equivalent required; some undergraduate
education preferred
1 year of customer service experience; call center experience
preferred
Proficient PC skills, including basic Microsoft Excel skills
Experience with EMR (Electronic Medical Record) documentation
preferred
Ability to multitask, prioritize, and manage time effectively
Keywords: VirtualVocations, Escondido , Call Center Service Advocate, Other , Vista, California
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