Hospitality Experience Wanted - Customer Support Representative
Company: Start ASAP!
Location: Escondido
Posted on: March 9, 2023
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Job Description:
Our company has an open position for a Customer Support
Representative. The Customer Support Representative position will
be responsible for expanding our company's marketing initiatives to
manage, develop, grow, and maintain both new and existing
partnerships and relationships within the field of our clients. As
one of our Customer Support Representatives, we want you to take
pride in the fact that you play a key role in our mission to
provide outstanding experiences for our customers. The Customer
Support Representative recognizes that each interaction with the
customer is an opportunity to enlighten potential new customers and
educate them on the latest products and services our clients are
offering. From the customer's perspective, each Customer Support
Representative is a resource that can be used to guide the customer
through education and decision making.
Key Responsibilities and Accountabilities:
Requires great customer service skills, sales, and closing skills
as well as purposeful follow-up skills
Ensure customer sales have been completed and all questions have
been thoroughly answered
Maintain constant and consistent follow-up and proactive
communication with customers
Knowledge of each territory location, community and ability to
teach to other Customer Service Associates
Knowledge of our clients' products and staying up to date with any
new promotions they may be offering
Familiarize yourself with the competition, pricing, and frequently
asked questions or concerns for potential new leads
The ability to apply principles of logical thinking to a variety of
practical situations and accurately follow standardized procedures
or processes
Maintain a positive attitude and a desire to be successful
Maintain a professional, yet friendly, atmosphere for customers
Aids the team effort in every way possible and acts in the best
interest of the company
Flexible with schedule and hours within the company
Attend and participate in various community-related events/grand
openings, training seminars, and other company events as
required
Other duties within the scope, spirit, and purpose of the job, as
requested by management
Keywords: Start ASAP!, Escondido , Hospitality Experience Wanted - Customer Support Representative, Other , Escondido, California
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