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Fitness Coordinator

Company: Welk Resorts
Location: Escondido
Posted on: January 11, 2022

Job Description:

Will be responsible for creating a positive member experience by providing a superior level of customer service to members and guests.
*MUST BE ABLE TO WORK ALL MAJOR HOLIDAYS*
Essential Duties and Responsibilities (other duties may be assigned):
Resort Wide:
Consistently follow the I-Serve standards at all times.
Follow all company and department policies and procedures.
Attend safety meetings, keep the workplace in safe condition, and work in a safe manner.
Adhere to attendance policy and report to workstation at scheduled start time.
Propose ideas or find ways to improve services, systems, and/or procedures.
Department:
Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions.
Education and/or Experience:
High School diploma/GED equivalent required.
Must be 18 years of age or older.
6 months experience in similar role.
Physical Demands:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. - Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the Team Member is regularly required to stand; use hands to finger, handle or feel; and talk and hear. - The Team Member is frequently required to walk and reach with hands and arms. - The Team Member is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. - The Team Member must regularly lift and/or move up to 50 pounds.
Welk Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Keywords: Welk Resorts, Escondido , Fitness Coordinator, Other , Escondido, California

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