Company: Welk Resorts
Posted on: January 11, 2022
Will be responsible for creating a positive member experience by
providing a superior level of customer service to members and
*MUST BE ABLE TO WORK ALL MAJOR HOLIDAYS*
Essential Duties and Responsibilities (other duties may be
Consistently follow the I-Serve standards at all times.
Follow all company and department policies and procedures.
Attend safety meetings, keep the workplace in safe condition, and
work in a safe manner.
Adhere to attendance policy and report to workstation at scheduled
Propose ideas or find ways to improve services, systems, and/or
Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive
and professional way with members and co-workers, exceeding the
Strong listener with the ability to empathize and problem
Demonstrate diplomacy in all interactions while using appropriate
behavior and language.
Greet members, prospective members and guests, providing
exceptional customer service.
Handle all front desk related activities including: Answer phones
in a friendly manner and assist callers with a variety of
Education and/or Experience:
High School diploma/GED equivalent required.
Must be 18 years of age or older.
6 months experience in similar role.
The physical demands described here are representative of those
that must be met by a Team Member to successfully perform the
essential functions of this job. - Reasonable accommodations may be
made to enable individuals with disabilities to perform essential
While performing the duties of this job, the Team Member is
regularly required to stand; use hands to finger, handle or feel;
and talk and hear. - The Team Member is frequently required to walk
and reach with hands and arms. - The Team Member is occasionally
required to sit; climb or balance; and stoop, kneel, crouch or
crawl. - The Team Member must regularly lift and/or move up to 50
Welk Resorts is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture.
Keywords: Welk Resorts, Escondido , Fitness Coordinator, Other , Escondido, California
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