Utility Representative

Company: CapitalSource
Location: Escondido
Posted on: May 3, 2021

Job Description:

Overview

As a Utility Representative you will represent our bank to the community and make our customers feel welcome. We are looking for people who are dependable, self-motivated and work well in a team environment. In this position, you will assist clients by providing a superior level of service with their financial transactions. You will need to be highly organized and detail oriented, with strong multitasking, problem-solving and follow-up skills.

The Utility Representative is required to travel between temporary assignments at branch offices within a designated region. They are responsible for processing cash and non-cash transactions in accordance with company policy and procedures, providing superior customer service. Mileage will be paid for travel between assignments.

Responsibilities

RESPONSIBILITIES:

* Processing deposits, withdrawals, check cashing and other Bank transactions, including night depository and ATM * Answering questions and resolve problems for customers concerning all services provided by the Bank * Identifying opportunities to cross-sell bank products and services and generating referrals to appropriate account managers * Reviewing and verifying daily reports assigned by Branch Management * Processing all paperwork associated with transactions, including proper filing or discarding of sensitive information * Answering branch telephone calls and assisting with customer requests or issues * Consistently maintaining a balanced cash drawer * Adhering to bank security policies and maintaining confidentiality of bank records and client information * Be willing to train in all areas of operations * Performing additional duties as assigned

Qualifications

POSITION REQUIREMENTS:

* Two years of Teller experience required * New accounts experience preferred * Knowledge of Navigator, Director, Word and Excel preferred * Excellent written and verbal skills required * Effective customer service skills * Detail-orientated and precise in fast-paced environment * Experience cross-selling services preferred * Reliable personal transportation, and being able to travel between assignments when needed * Flexible with various duties and assignments

Keywords: CapitalSource, Escondido , Utility Representative, Other , Escondido, California