Palliative Care Navigator, LVN

Company: Elizabeth Hospice
Location: Escondido
Posted on: January 19, 2023

Job Description:

SUMMARY:Provides clinical support to patients, families, and to the Palliative Care team. Provides nursing care under the supervision of the RN at the patient's place of residence. Assists the RN and Intake Coordinator as needed with various tasks. Communicates with both the internal and external customer. Displays an ongoing commitment to service excellence to the internal and external customers. Performs all duties in compliance with regulatory guidelines. Responsible for carrying out the mission, vision, and values of The Elizabeth Hospice.
JOB DUTIES/KNOWLEDGE/JOB PERFORMANCE:

• Facilitates communication between external and internal customers and provides education on services provided by the Elizabeth Palliative Care team.
• Performs licensed nurse skills as stated in the basic skills checklist, policies and procedures, standards of care and critical competencies (based on scope of practice) in order to provide quality care and to meet regulatory requirements.
• Assists the RN with patient phone calls, pharmacy orders, IDG, patient visits, communication with health plans, patients, and community providers.
• Responsible for delivering services under the supervision of and in collaboration with the RN.
• Electronically documents every visit and phone call according to policy.
• Willing to work according to the daily schedule as assigned in various locations (office, patient residence, hospital, and other facilities) and adapt to changes to the schedule when necessary.
• Portrays self-confidence with agency's reputation and translates this image into a trusting relationship with patients, families, and customers.
• Sets up telehealth system at patients' residence and provides all telehealth training and assistance, including arranging for the return of telehealth equipment. Also monitors and notifies the RN or NP of any clinical alerts.
• Is cross trained to perform duties of the Intake Coordinator when needed.
• Adheres to the E-way standards while performing job duties as assigned.Location: Escondido -Work Hours Part Time in Escondido Office. -3 - 8 hour shifts perweek 8:30am - 5pm -Salary: 27.68 - $38.75 depending on experience
  
• One-two years of healthcare experience.
• Vocational specialized training.
• Current California LVN license.
• Proficiency in medical terminology preferred.
• Prefer experience with palliative care, hospice, home health, managed care, Medicare and/or Medi-Cal.
• Demonstrates excellent customer service skills.
• Demonstrates ability to communicate effectively with patients, physicians, community agencies and institutions.
• Computer skills (word processing), proficient typing ability, scanner, copier.
• BLS Certified.
• Bilingual/ Bicultural (Spanish/English) a plus.
• Current driver's license and proof of insurance required.The Elizabeth Hospice is San Diego's oldest non-profit hospice of 40 years. - We are growing and looking for talented individuals to join our high performing team and support our mission. - We serve all of San Diego county and south Riverside county with multiple hospice office locations. - - -Our Mission: - To enhance the quality of life for those nearing the end of life's journey and for those who grieve. -We place a high importance on our employees and reward staff in several ways such as:

• Competitive hospice industry compensation
• Benefits package with multiple plan offerings and generous employer contribution
• 401(k) Retirement plan with employer match
• Substantial Paid Time Off, paid holidays & birthday benefit
• Tuition Reimbursement program
• Monthly mileage reimbursement"The Elizabeth Hospice is an Equal Opportunity/Affirmative Action employer. - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law." -

Keywords: Elizabeth Hospice, Escondido , Palliative Care Navigator, LVN, Healthcare , Escondido, California