Office Manager - Sign On Bonus

Company: Escondido Family Dental Care & Specialty Center
Location: Escondido
Posted on: March 16, 2023

Job Description:

Overview:

Escondido Family Dental Care & Specialty Center has an opening for an Office Manager in Escondido, CA. Prior management experience in a dental office is REQUIRED for this position. The ideal candidate will have extensive knowledge of treatment coordinating and auditing/sending insurance claims. Our practice is dedicated to promoting personal and professional growth, as well as delivering excellent patient care. All of our staff members are provided training to make the transition to your new professional home. We offer all this and a compensation package that medical/dental/vision insurance plans, PTO and 401k.

**We are offering a $2000 sign-on bonus, payable after 90 days of employment**

Responsibilities:
Model outstanding patient service, written, verbal, and other communication skills
Identify team member strengths and areas of opportunity as it relates to patient skills
Train, coach, and mentor team members to optimal patient service levels
On-board all team members to seamlessly integrate into the dynamic practice environment while continuing to meet the patient and business needs
Train operations team members to perform duties in a timely and accurate manner while auditing work to confirm quality and provide additional training as needed
Partner with human resources department for coaching and guidance regarding personnel management, including performance reviews, performance improvement plans, and performance warnings
Attend meetings, training courses, and other learning and development opportunities as made available and/or required
Partner with dentist and regional operations leadership to make operational decisions to benefit the dental practice. Understand, analyze, and action plan key performance metrics to successfully lead and grow the business
Hold team accountable to regular and timely required workplace diversity, HIPAA, and OSHA training requirements
Review operating performance results and take immediate steps to implement course corrective activity as needed
Qualifications:
Minimum 2 years' experience managing a dental office required
Prior experience with PPO insurance aging required
Experience with Denti-Cal is a plus
Bilingual (Spanish) required
Versed in Dentrix is required
High School diploma or GED required, 4-year bachelor preferred
Sales and Customer Service experience a plus
Ability and willingness to multi-task, delegate, and hold others accountable
Computer literacy and typing proficiency
Knowledge of dental insurance and billing
Must be available to work Mon-Thurs and some Fridays

Salary Range: $33 to $38 per hour, depending on experience

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Keywords: Escondido Family Dental Care & Specialty Center, Escondido , Office Manager - Sign On Bonus, Executive , Escondido, California