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Quality Assurance Manager

Company: FlorExpo
Location: Escondido
Posted on: March 17, 2020

Job Description:

Summary Develops, implements and administers the companys Quality Assurance program. Provides technical support to farms, sales, account management and customers. Directs efforts to maintain and improve quality standards within the Company and Grupo Chia. Primary daily contact between US and Colombia on all product quality issues. Essential Duties and Responsibilities include the following. Other duties may be assigned. Overall Ensures that delivered all products meet our defined quality standard for freshness. Manages rotation of product to meet freshness requirement. Develops procedures for evaluating new varieties for product quality and marketing providing necessary information to management and Grupo Chia. Provide flower inspection training to production employees, sales teams and customers. Maintain a quality control display to promote sales and keep sales teams informed on trends, varieties and quality issues. Evaluate new variety samples from Farms per establishes procedures and provide feedback to the Farms. Compiles and send updated AWB Receiving Discrepancy Report to Colombia with each delivery in an effort to minimize errors at the farm level. Addresses quality issues at the external customer site. Train employees on procedures and product knowledge as required by the company. Directly supervises employees in the Quality Control Department. Tracks problematic product through the systems; identifies source; makes recommendation to management for resolution. Other duties as required. REQUIREMENTS Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Bilingual in Spanish.

Keywords: FlorExpo, Escondido , Quality Assurance Manager, Executive , Escondido, California

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